Frequently Asked Questions

Can I Order From An Old Catalog?

Many of our items are available past the delivery month of a catalog, but the fastest way to check if a product is in stock is to search by the style number. This is the six-digit number located in the catalog description.

I Received a dELiA*s Gift Card. How Do I Use It?

Once you are finished shopping our site you can enter your Gift Card 2 different ways - (1) At Shopping Bag page, below the products in your bag OR (2) At the Checkout page, you will see an option under “Payment Information” where you can input your gift card information. 


Can I Redeem a dELiA*s gift card from 2014 or earlier?

We will unfortunately not be able to honor gift cards from this time period.

Why Won’t My Order Go Through?

If you're receiving an error message when trying to place an order, there may be a problem with your credit card information or billing or shipping address. Please double-check that all information is entered correctly. If this doesn't solve the problem, make sure you're using the latest version of your web browser.

Do You Have Any Store Locations?

We are a catalog and online fashion store, which means you can shop with us 24/7!

Can I Become a dELiA*s Model?

We appreciate your interest in becoming a dELiA*s model. For legal reasons, however, we are limited to hiring our models through agencies. If you are serious about pursuing a career in modeling, it would be in your best interest to try to sign with a national agency. 

How Can I Engage with You on Social Media?

Follow us on Instagram, Facebook, Twitter, and Pinterest @delias to stay in the loop!


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How Do I Unsubscribe to Emails?

Click “Unsubscribe” on a dELiA*s email you have received to remove yourself from the list.